2025 Ideas Challenge Entry
The city of Phoenix has developed one of the most advanced autonomous vehicle (AV) policies in the nation, aiming to welcome innovation while ensuring safety for residents, travelers, and city employees. It became the first city in the world to allow autonomous taxi service at a major airport—an achievement that required detailed planning and cross-department collaboration.
Public safety agencies created standard protocols for police and fire interaction with AVs, including two-way communication with remote operators and the ability to geo-fence emergency zones. Policies also address unique scenarios, such as how AVs should respond to human drivers traveling the wrong way on one-way airport roads.
The city is also rethinking land use to prepare for evolving transportation needs, designing more pick-up/drop-off space in high-density areas and supporting the development of parking garages that can be easily converted for other uses in the future. For example, parking garages with flat floor plates will be easier to convert than parking garages where the floors are built at an angle. The city also works with the vehicle operators to identify appropriate locations for the vehicles to charge and to wait for ride requests.
Recognizing workforce impacts, the city is taking steps to support the driver/rideshare workforce transition into new roles, providing upskilling opportunities such as fleet management for AVs, and offers incentives for drivers of smaller vehicles to earn Commercial Driver’s Licenses to access higher-paying jobs.
Impact or how it will be measured:
The Phoenix area is the largest autonomous vehicle zone in the world. Phoenix Sky Harbor airport is the top destination for autonomous vehicles in the Phoenix area, indicating we have created policies at the airport that allow the vehicles to succeed. Phoenix is the most successful market for Waymo, the leading provider in the USA, with 37M "Rider Only" Miles and a significant decrease in crashes compared to human drivers.
The city’s approach has been nationally recognized as a model for safe AV integration, particularly for its public safety protocols. The Biden administration's Transforming Transportation Advisory Committee featured the Phoenix region as an example of good policy for police and fire interaction with autonomous vehicles.
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